product@seamlessdocs.com
All customer service requests will be reviewed by the team. We will aim to take action on all requests within 10 - 14 days.
Please review the Active Directory Help Article.
Please review the Private Labeling Help Article.
Please review the ADFS Connector Help Article.
Please review the Azure AD Connector Help Article.
Please review the SAML Connector Help Article.
Attach Federation Metadata file (ex. /FederationMetadata/2007-06/FederationMetadata.xml)
Use Common Endpoint
* Use "https://login.windows.net/common" instead of default endpoint (https://login.windows.net/{your_domain}). This is typically enabled if you're using this for a Multi-tenant application in Azure AD.
Identity API
Click here to view instructions for locating Client ID and Client Secret information.
* Attach Identity Provider public key encoded in PEM or CER format
X509 Signing Certificate (*Attach Identity Provider public key encoded in PEM or CER format)
We will send you a certificate that will be used to validate the signature.
Sign Request?
Please Note:
As a form solution, SeamlessDocs is classified as a 'data processor' under most established data privacy regimes. Our customers structure their respective forms and utilize the data collected therein, so they maintain the role of 'data controller' and, as such, will make the final determination on any data subject requests. Requests submitted via this form will be forwarded to the appropriate customer for disposition.
Steps
1. Complete Form with Information Required to Process Your Request
To process your request SeamlessDocs will need the email used during form submission, and the name of the entity that you submitted your data to.
2. SeamlessDocs Will Contact Data Controller (Organization)
As a form provider, SeamlessDocs is a Data Processor but not a Data Controller which is why we will need to contact the organization to which you submitted your data
3. SeamlessDocs will follow up with you based on Data Controller's Response
The entity who receives your data will need to grant us permission to delete your data. SeamlessDocs will respond to confirm that your data has been deleted, or provide you with a response from the Data Controller in the event that your data cannot be deleted for legal or operational reasons.
Is this purge needed by a specific date?
Date Purge Needed By
Please note account data requests can only be submitted once a month, any additional request submitted within the same month will be archived.
What data are you requesting?
What user data would you like?
What form data would you like?
